# Message Management (Global)

If there is a message that needs to send internal to the player, such as incorrect bank account details

{% hint style="info" %}
There are two ways to message the player.
{% endhint %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2FkLU08Hak5ixVZtAhB0Ow%2Fimage.png?alt=media&#x26;token=84978cdf-c3ae-4ccc-a36f-e8bb5ca9f98b" alt=""><figcaption></figcaption></figure>

Here is the first way to send message to the player.&#x20;

{% tabs %}
{% tab title="Message Management " %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2Fblqurz78V8Ai5rAtqHcM%2Fimage.png?alt=media&#x26;token=f685401a-7d79-4571-88e9-b3bd3bed9985" alt=""><figcaption><p>Go to <strong>"Message Management"</strong> then click <strong>"Email Configuration"</strong> and click <strong>"Add"</strong> to compose a message that needs to send to the  player.</p></figcaption></figure>
{% endtab %}

{% tab title="Email Configuration" %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2Fqo0YoxwLe50xuDyeonHh%2Fimage.png?alt=media&#x26;token=511ff0f2-9748-4a9e-bca4-7565d2351384" alt=""><figcaption><p>Set the date and time (schedule 5 mins later) , click the Non marketing for Email Type.<br>For the "Recipient", click the "Designated Player" then input the User ID<br>Choose the language of the player then input the "Body Title" and "Body Content" and click "OK"</p></figcaption></figure>
{% endtab %}

{% tab title="Mulitple Internal Message" %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2FHIVz34yBajgDQzZ6dx3a%2Fimage.png?alt=media&#x26;token=f65189cc-988e-47d6-8e50-d3aa9d6774cf" alt=""><figcaption><p>If you need to send a message for multiple user IDs with same content, you must format the user Ids like this.</p></figcaption></figure>
{% endtab %}
{% endtabs %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2FvK5nVBjMDbzYU8Qud4xY%2Fimage.png?alt=media&#x26;token=56e582d6-39e9-45c5-9748-8e7b88bbdae0" alt=""><figcaption></figcaption></figure>

Here is the second way to send message to the player.&#x20;

{% tabs %}
{% tab title="Message Management " %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2FDTDEKYCT93HCTceuF0Ox%2Fimage.png?alt=media&#x26;token=1346376e-84cb-4610-a8af-0628312b8e18" alt=""><figcaption><p>Go to <strong>"Message Management"</strong> then click <strong>"Personal Message Configuration"</strong> and click <strong>"Add"</strong> to compose a message that needs to send to the  player.</p></figcaption></figure>
{% endtab %}

{% tab title="Personal Message Configuration " %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2F54fbTLS6F2ZVisUGUlSI%2Fimage.png?alt=media&#x26;token=c2941999-aee3-46f4-9522-5d115bb47dba" alt=""><figcaption><p>Set the date and time (schedule 5 mins later), set the expiration date and time for 1 month.<br>For the "Recipient", click the "Designated Player" then input the User ID must  have <strong>":0"</strong><br>Withdrawal Turnover Multiple must be "0".<br>Language must "ALL"<br>Input the "Body Title" and "Body Content" "Body Signature" must be "VPBet Team" then click "OK"</p></figcaption></figure>
{% endtab %}

{% tab title="Mulitple Internal Message" %}

<figure><img src="https://2326181262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fc1GBgotpQ8ZG7Fix83YW%2Fuploads%2FyC8yr04kOsfzMRNYm9V2%2Fimage.png?alt=media&#x26;token=3b1c7742-bfd1-4beb-affd-50ba1990f34b" alt=""><figcaption><p>If you need to send a message for multiple user IDs with same content, you must format the user Ids like this.</p></figcaption></figure>
{% endtab %}
{% endtabs %}
