Enhance Knowledge
Last updated
Last updated
Checking the CS knowledge is highly prioritized to gauge the depth of understanding when it comes to player conversation and interaction. It is not merely a surface-level examination but a detailed evaluation aimed at assessing the growth and proficiency of individuals in enhancing their knowledge as chat support representatives. By conducting these assessments, we aim to identify areas of strength and opportunities for development, ultimately striving for continuous improvement and excellence in providing support services.
Knowledge checking surprise monitoring and coaching for quality purposes will be conducted. Make sure you are always ready.
CS to fail to study will be given a sanction based on the severity.