๐Ÿ’ป
CS TOOLS (PH & GLOBAL)
  • ๐Ÿ‘‹WELCOME TO PH & GLOBAL
  • ๐ŸŽฐABOUT PH & GLOBAL ONLINE CASINO
  • SCOPE OF WORK
    • ๐Ÿ’กWhat we do?
    • ๐Ÿ CS House Rules
      • โœ”๏ธAttendance
      • ๐Ÿ–ฅ๏ธWFH POLICY
      • ๐ŸคEndorsement
      • ๐Ÿ“ตSocial Media
      • ๐Ÿ’ญChats
      • ๐Ÿ“šEnhance Knowledge
      • ๐Ÿ•Break Time
      • ๐Ÿง‘โ€๐Ÿ’ปProper Posture
      • ๐Ÿ“ทFace Recognition
    • ๐Ÿ“Memorandum
  • OUR 14 PLATFORMS
    • ๐ŸŸข646 Series
    • ๐Ÿ”ด291 Series
    • ๐ŸŸฃPh143
    • ๐ŸŒVpbet
  • REGISTER & PLAY
    • ยฎ๏ธRegistration
    • ๐Ÿ”‘Reset Password
    • ๐Ÿ’ฒDeposit
    • ๐Ÿ’ธWithdraw
      • ๐ŸงBank Management
  • PROMOTIONS
    • ๐ŸŽ‰Promotions in 646 & 291 Series, Ph143 & Vpbet
      • ๐Ÿคฉ646 Series
        • ๐Ÿ’ฐRe-DP Promotion
        • ๐ŸŽ‚Birthday Bonus
        • ๐ŸŒŸVIP Program
        • ๐Ÿ›žLucky Spin
        • ๐Ÿ“ฒDaily Log In Bonus
        • ๐Ÿ‘จโ€๐ŸฆฑAgent Bonus
        • ๐Ÿ‘ฌReferral Bonus
      • ๐Ÿฅณ291 Series
        • ๐Ÿ’ตRe-DP Promotion
        • ๐ŸงBirthday Bonus
        • โญVIP Program
        • โ˜ธ๏ธLucky Spin
        • ๐Ÿ“ฑDaily Log In Bonus
        • ๐Ÿ—“๏ธAgent Commission
        • โš–๏ธReferral Bonus (Agent)
      • ๐ŸฅธPh143 Promotions
        • ๐Ÿ†•WELCOME BONUS 120%
        • ๐ŸฐBirthday Blowout
      • ๐ŸฅฐVpbet Promotions
        • ๐Ÿ’ฑFirst Deposit Bonus
        • ๐Ÿค‘Re-DP Promotion
        • ๐Ÿ’ถLucky Compensation Bonus
        • ๐Ÿ’ Lucky Spin
  • KYC SOP
    • ๐Ÿ”KYC Standard Process in 646 & 291 Series
      • โ€ผ๏ธDO & DON'T
      • ๐Ÿ†”Valid ID's
      • ๐Ÿ”ฐChange Information
    • ๐Ÿ”KYC Standard Process in Ph143
      • โ‰๏ธDO & DON'T
      • โ„น๏ธChange Information
    • ๐Ÿ”“KYC Standard Process in Vpbet
      • ๐Ÿ“ŒDO & DON'T
      • ๐Ÿ›ก๏ธKYC Submission
  • BACK OFFICE VERIFICATION
    • ๐Ÿ’ปBack Office Access (646 & 291 Series)
    • โŒจ๏ธBack Office Access (Ph143)
    • ๐Ÿ–ฑ๏ธBack Office Access (Vpbet)
  • ACCOUNT MANAGEMENT
    • ๐Ÿง‘โ€๐ŸฆณMember Management (646 & 291 Series)
      • โณCash Flow
      • ๐Ÿ€„Bet Single Query
      • ๐ŸฆBank Information
      • โ›”Login Log
      • ๐Ÿ”‚Ban Hedging
    • ๐Ÿ™‹โ€โ™‚๏ธMember Management (Ph143)
      • ๐Ÿ“…Cash Flow
      • ๐ŸงฉGame Records
      • ๐Ÿ’ณBank Information
      • โญ•Login Information
    • ๐Ÿ‘ฑโ€โ™€๏ธPlayer Management (Vpbet)
      • ๐ŸงพBank Information
      • ๐Ÿท๏ธKYC
      • ๐ŸงฎBet Query
  • CASH MANAGEMENT
    • ๐Ÿ”„For Deposit Transaction
      • ๐Ÿ“ฅRecharge Management (646 & 291 Series )
      • โฌPlayer Deposits (Ph143 )
      • ๐ŸงงRecharge Order Query (Vpbet)
    • ๐Ÿ“คFor Withdrawal Transaction
      • โž•Withdrawal Audit (646 & 291 Series)
        • โžฐHow to follow up withdrawal
        • โ™ป๏ธWithdrawal Backflush
      • โŒ›Players Withdraws (Ph143)
      • ๐Ÿช™Withdraw Approval (Vpbet)
    • ๐Ÿ“ŠTransaction Turnover
      • ๐Ÿ”Transaction Turn-Over (646 & 291 Series)
      • ๐Ÿ“‘Turn-Over Checking (Ph143)
    • ๐Ÿ“‹Balance Conversion (646 & 291 Series)
  • WEBSITE MANAGEMENT
    • ๐Ÿ“งEmail Management (646 & 291 Series)
    • ๐Ÿ“ฌEmail Information (Ph143)
    • ๐Ÿ“ฉMessage Management (Vpbet)
  • SYSTEM MANAGEMENT
    • ๐ŸšซMember Log (646 & 291 Series)
    • ๐Ÿ”—Log In Information (Ph143)
    • ๐Ÿ•น๏ธGame Provider
  • ACTIVITY MANAGEMENT
    • ๐ŸŽParticipation List (646 & 291 Series)
    • ๐ŸฅณBirthday Bonus Distribution (646 Series)
  • ๐ŸŽˆBirthday Bonus Distribution (291 Series)
  • CS INTERFACE
    • ๐Ÿ–‹๏ธCS Chat Guide
    • โš ๏ธStandard Operating Procedures
      • ๐ŸŒWebsite Related
      • ๐Ÿ“Deposit
      • ๐Ÿ’ดWithdrawal
      • ๐Ÿ—ฃ๏ธAgent Related
      • ๐Ÿ”–Management GCs
      • ๐Ÿ‘จโ€๐Ÿ’ปCS Training Program
      • ๐Ÿ‘จโ€๐ŸซChat Support Work Ethics
      • ๐ŸšนCS Operation Rules
      • ๐Ÿ•ต๏ธโ€โ™‚๏ธQA Responsibility
      • ๐ŸŽฑGame Provider
        • โŒGame Maintenance
      • ๐Ÿ’ขAlternative Domain
    • โš™๏ธHow to operate Chat Plus
      • ๐Ÿ–‡๏ธWhat You Should Know about Tag and Memo
      • ๐Ÿ’พCHAT PLUS
        • โšชCHAT OFF
        • ๐Ÿ”ตCHAT ON
      • ๐Ÿ“Signing in
      • ๐Ÿ“–Add Categories
      • โœ๏ธHow to use tag and memo
      • ๐ŸŸกDifference between Chat, Paused and End
      • ๐Ÿณ๏ธโ€๐ŸŒˆChat Background Color
      • ๐Ÿ““How to use the Posend
      • ๐Ÿ—‚๏ธSending Hourly Report
      • ๐Ÿ”ŽHow to check Total Chats
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